Website strategy for treatment operators
Information architecture, program pages, and conversion paths built for families and referrers, not a directory template.
Solvhaus builds behavioral health marketing as infrastructure: acquisition, lead routing, attribution, and conversion wired into the CRM and admissions workflow, so what you fund can be traced to a census outcome. We do not sell disconnected campaigns.
Solvhaus builds treatment center marketing systems, not campaigns: website architecture, lead routing, source attribution, and conversion paths connected to the CRM and admissions workflow. Behavioral health marketing only compounds when every inquiry has an owner, a source, and a recorded outcome you can trace back to census.
Treatment marketing fails in predictable places: pages that cannot be trusted, forms that dump into a shared inbox, paid traffic with no admissions owner, and referral relationships that never enter the same system as ad leads. The loop from acquisition to placement is open, so nobody can say what worked.
A working marketing system is a measurement loop, not a funnel that ends at the form. Source is captured at the inquiry, the record is owned through admissions, and the outcome feeds the next acquisition decision.
Acquisition produces inquiries, lead routing assigns an owner, attribution records the source, admissions works the record to an outcome, census reflects placements, and the outcomes by source feed back into acquisition decisions.
Site, search, referral partners, and any paid channel that is allowed to run.
Every inquiry gets an owner and a speed-to-contact standard.
Source captured at the inquiry, not reconstructed later.
VOB, clinical review, placement, or a recorded lost reason.
Placements show up in occupancy, by program and source.
Toggle which stages carry the inquiry source today. The loop lights up as far as the source survives, and goes dark where it drops out.
Five stages arranged as a loop: Acquisition, Lead routing, Attribution, Admissions, Census outcome. Toggle each stage to say whether it carries the inquiry source today. The source is lost at Attribution, so nothing after that stage can be reported by source.
| Stage | Carries source | Reportable by source |
|---|---|---|
| Acquisition | Yes | Yes |
| Lead routing | Yes | Yes |
| Attribution | No | No |
| Admissions | No | No |
| Census outcome | No | No |
This is a check on your own record structure, not a benchmark. When the source field drops out at any stage, everything downstream reports as unknown, which is how paid and referral spend end up unattributable.
Information architecture, program pages, and conversion paths built for families and referrers, not a directory template.
Forms, calls, and next-step design so an inquiry has an owner in minutes, not whenever someone checks email.
Source captured at the inquiry and carried through the admissions stages, so BD and marketing read from one picture.
Topic clusters around programs, levels of care, and operational questions. Written to be useful, not stuffed.
The BD motion, partner records, and follow-up cadence that actually produce qualified inquiries.
Channel and source reporting aimed at inquiry quality, admissions, and census outcomes you can observe, not vanity dashboards.
Referral management for behavioral health, where conversion actually happens.
The system marketing and BD have to share.
Referral partner CRM where placements and source outcomes become visible.
The measurement loop from first inquiry to admission, written for operators.
A systems conversation is a working discussion with someone who owns admissions, operations, or growth. Bring the messy version.